Thank you for your continued patience and support during these unprecedented times. We are working incredibly hard to respond to customer queries in a timely manner. 

We are experiencing staff shortages due to schools still being closed so our shop is not open for visitors and our phone lines are open when we have cover

Our Click + Collect is operating as usual. However, due to extremely high demand at present this may take several days. Thank you in advance for your patience and understanding.

To place a click and collect order from our store in Axminster, please check out as normal and choose Click & Collect as the shipping option on the shipping page at checkout.

If you have placed a Click + Collect order, we will contact you when your order is ready to collect. Please do not travel to store until we confirm your order is ready for collection.

At this unprecedented time, our team is working hard to ensure you can collect your items in a safe and secure way. If delays or issues occur, please be considerate to our team. We are all in this together.