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Privacy Notice

The Information we collect & how we use it...

We take the security of the information you give us very seriously. We promise not to pass it on or to sell it to third parties. When you order, we will require your name, e-mail address, credit / debit card number and card expiry date. Without this information we will not be able to process your request or notify you of acceptance of your order.

A contact telephone number is also be required so that we may contact you urgently if there is a problem with your order. We may, unless you advise us otherwise, pass this information to our couriers or other delivery agents in case they need to contact you to arrange the processing or delivery of your order.

We confirm that any Personal Information, which you provide to us, and any User Information from which we can identify you, is held in accordance with the UK Data Protection act.

We use your information only for the following purposes:

  • For statistical purposes to improve this website and its services to you.
  • To administer this website.
  • If you consent, to notify you of products or special offers that may be of interest to you, only from CoastWaterSports
  • You agree that you do not object to us contacting you for any of the above purposes whether by e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.


Safety and Security Of Your Information

Our site uses secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us to minimise the risk of this being intercepted before it is received by us. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.

Credit Card Security

SagePay

We use SagePay for our Online Credit and Debit Card Processing. All card information is sent to SagePay encrypted by 128 bit security. We do not store your card details online, that is all managed by SagePay

Click here to read how SagePay ensures that your information remains safe and secure [link]

 We also have our own trusted site security certificate supplied by COMODO to protect your personal information. You will be automatically protected by our security when you input any personal data through our site. Notice the https at the front of the website address (the s means secure) and the padlock at the top right of the screen next to the address bar in Internet Explorer 7 (pictured) or at the bottom right of your screen (Internet explorer 6) next time you visit your account page for instance. When you see this symbol the information you type into the browser will be protected.

If you have any questions, we are here to help. Please contact us

Your Rights

If, for any reason, you are unsure about the personal or account information we are holding , please contact us.

Use of Cookies

The law regarding cookie usage has now changed. Please click here to view our cookie policy

Consent

Your use of this website signifies your consent to the collection, processing and use of personal information by us for the purpose of administering and dealing with your order or account, market research, processing your payments, credit reference checking and fraud detection, and for marketing purposes as outlined above. Any changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of your rights and can notify us of any changes to your preferences. We do track the visits that people make to our site so that we can see which pages are the most and least visited.

This allows us to make informed changes to the website which enhances your experience. However we have no idea of who you are or any of your personal details as all the tracking is anonymous. We keep track of how many people use this website and which sections are most popular - that's so we can improve the service we offer and make sure that all parts of the site are working. But don't worry, we are not spying! Our data doesnt tell us who you are, just how many people have visited the site!

If you have any concerns or questions about privacy, please contact us.

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