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Coast Water Sports | Great Deals on Sailing Clothing | Drysuits and Watersports Equipment
Coast Water Sports | Great Deals on Sailing Clothing | Drysuits and Watersports Equipment
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Reward Point Program FAQ

Please choose from one of the topics below:
  1. What is the Reward Point Program?

    To thank you for your support and to offer future incentives we wanted to give something back, this is why we have launched our Reward Point Program.
    Our Reward Point Program is as simple as it sounds. While shopping online with us you will earn Shopping Points for the money you spend.
    Points are not issued for purchases made over the phone, in the shop or where special deals or prices have been negotiated.
    Once earned, you'll be able to use those points to pay for future purchases at CoastWaterSports.
    The Reward Point Program began on Wednesday 02 November, 2022 . All online purchases made after that date will earn points.

  2. How does the Program work?

    When an online order is placed, the total amount* of the order will be used to calculate the amount of points earned. These points are added to your Shopping Points account as pending points.
    All pending points are listed in your Shopping Points account and will stay there until approved/confirmed by CoastWaterSports.
    Once any pending points have been approved, they will be released and your account will be credited with the value of those points. Ready for you to spend on whatever you want.
    Points are auto-credited to your account at the end of the 30 days return period.
    You must login to your account in order to view the status of your points.
    During the checkout process you'll be able to pay for all or part of your order with your points balance.

    * shipping fees are excluded.

  3. Points and Values

    Currently, for every £1.00* spent at CoastWaterSports you'll earn 10
    For example:
              Product Cost:  £100.00
              Value of Points Earned:  £2.50
    Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.

    *Due to fees charged by the finance company Shopping Points will not awarded nor can be redeemed for purchases made on finance.

    Points are not issued for purchases made over the phone, in the shop or where special deals or prices have been negotiated.
    Points are not issued for purchases made in conjunction with any other offer or discount code.

    Last updated: Tuesday 04 July, 2023

  4. Redeeming Shopping Points

    If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at CoastWaterSports.
    During the checkout proccess, on the same page that you select a payment method, there will be a box to enter the amount of points you wish to redeem. Enter the amount of points you would like to spend or tick the box to use all available points. Please note, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.

    Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance.
    Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other than with points.

  5. Minimum Points Required

    Currently, no minimum balance is required to redeem your points. Please note, you'll still have to select another payment method if there isn't enough in your Shopping Points account to cover the cost of your purchase.

    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Tuesday 20 July, 2021

  6. Minimum Purchase Amount Required

    Currently, no Minimum Purchase Amount required to redeem your points.
    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Tuesday 20 July, 2021

  7. Maximum Points Redemptions allowed per order

    A maximum of 10,000 points (£25.00) is allowed to redeem per order.
    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Monday 17 January, 2022

  8. Will I earn points for shipping fees?

    No. When calculating the amount of points earned, the shipping fees are excluded.

    Last updated Tuesday 20 July, 2021

  9. Will I earn points for tax fees?

    Yes. When calculating the amount of points earned, the taxes are included.
    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Monday 17 January, 2022

  10. Will I earn points for discounted products?

    Yes. When calculating the amount of points earned, all items which have been discounted are included.
    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Tuesday 20 July, 2021

  11. Will I earn points when purchases paid with points?

    No. When calculating the amount of points earned. Any purchase made by redeeming points are excluded.
    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Tuesday 19 July, 2022

  12. Earning Referral Points

    "Word-of-mouth" advertising is the most powerful form of advertising there is.
    Referral Points are based on the idea that we should both benefit from your referrals.
    When a referred friend places an order, during the checkout procces there will be a box to enter a Referral code on the payment page, your Referral code is your registered email address with us.
    When we receive your referred friends completed and approved order, we will reward your Points account with 500 points .
    The more first time orders we receive from your referrals, the more reward points you will receive.

    Last updated: Tuesday 25 January, 2022

  13. Earning Points While writing a Products Review

    "Writing a Review is an ego boost knowing others read your opinions, and maybe even take your advice."
    Sharing Your Product Reviews will assist us to continually improve our offers and service to you as well as helps others to choose the right products.
    We would like to thank you for helpful review that you gave us, therefore for every quality review, we will reward your Points account with £1.25 worth of points .
    Your Review must meet all of the following conditions:
    • Your Reviews must be original.
    • Reviews must be focused and concise on the product under review.
    • Reviews should not duplicate content already published.
    • Be truthful and objective.
    • Reviews should not include posts that have spam, commercial or advertising content or links.
    • Reviews should not abuse, harass, or threaten another's personal safety .
    CoastWaterSports reserves the right to refuse or remove any review that does not comply with above conditions.
    CoastWaterSports staff reserves the right to correct misspelled words, grammatical errors.
    CoastWaterSports is not responsible or liable in any way for ratings and reviews posted by its customers.

    Last updated: Tuesday 25 January, 2022

  14. Products Restrictions

    Currently, no restrictions apply to what items may be purchased using your points balance.
    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Tuesday 20 July, 2021

  15. Products on sale Restrictions

    Currently, no restrictions apply to the kind of items which may be purchased using your points balance.
    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Tuesday 20 July, 2021

  16. Conditions of Use
    • Shopping Points are only available to registered CoastWaterSports member's.
    • Shopping Points Reward can only be collected and used with online purchases. and are only validated at CoastWaterSports.
    • Points are non-refundable and can't be transferred between member's.
    • Shopping Points are non-transferable or exchangeable for cash under any circumstances.
    • Shopping Points will not be refunded for any cancelled order.
    • Due to fees charged by the finance company Shopping Points will not awarded for purchases made on finance.
    • When buying with Points,you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
    • When calculating the amount of points earned shipping fees are excluded.
    Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
  17. When Problems Occur

    For any queries regarding our Reward Point Program, please contact us . Make sure you provide as much information as possible in the e-mail.
  18. When do my points Expire

    Your reward points expire "6" months after they have been issued.
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